SBC AT&T - retention matters too!

So, we've been an SBC customer for almost 2 years. Yet somehow, almost every week we keep getting these "amazing" offers to come back to SBC (now AT&T - "Your World. Delivered" - uh, yeah). I mean we're talking like $30/month for DSL, phone, and long distance.

So I finally called and asked for the great rate. They told me since I was already a customer, I was stuck with what I had.

I mean I know all about "introductory pricing" but please please stop rubbing my nose in it. Can't you check your email list and realize I *am* a customer and try to tell me how I can actually save or get those certain Personal Choice features I so desperately need for my phone line?

Otherwise, it's time to keep switching phone companies for a good rate like I do for internet.